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Ticket Terms

Terms & Conditions of ticket sales via this website or 0845 838 9058 (not Compass Theatre box office)

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  1. we DO NOT CHARGE A BOOKING FEE
  2. All credit / debit card purchases will result in a unique booking reference number displayed to you and emailed to you. You must bring this booking reference number with you when you come to see the show and collect your tickets from the box office before entering the auditorium.
  3. Argosy Players can not guarantee admittance if you do not bring your booking reference with you to the theatre Argosy Players cannot be held responsible for you losing your booking reference number.
  4. WHEELCHAIR SEATS
    Customers whishing to book tickets for wheelchair users and their carers should not use online booking. In order to best meet the needs of wheelchair users we request you call our box office directly on one of  the following numbers to discuss your requirements:-For our Pantomime and other shows at Winston Churchill Hall please call 0845 838 9058. for shows at the Compass Theatre please call 01895 250615.
    For Harrow Musuem call 0208 861 2626

Subsequently all seats available online are unsuitable for wheelchairs, thus Argosy Players cannot be heldresponsible for the online purchase of seats unsuitable for wheelchairs.

  1. REFUNDS & EXCHANGES
    All tickets are non-refundable unless the show is cancelled in which case you will receive a refund.
    Not withstanding the above you may notify Argosy Players of unwanted ticket bookings by calling our box office on 0845 838 9058 and quoting your booking reference number. Argosy Players will try and sell your unwanted seats for you only after all other seats have been sold. If your unwanted tickets are re-sold in this
    way we will refund you 80% of the ticket price.The booking fee is non refundable.

Exchanges for a different performance of the same show may be possible – and will be actioned soley at out discretion – please call 0845 838 9058 and we will do our best to help you. If your ticket was purchased via credit / debit card it may only be possible to exchange the whole booking. Please remember exchanges are not gauranteed and will be actioned solely at our discretion.

  1. TicketSource.co.uk terms and conditions also apply, these can be viewed at www.ticketsource.co.uk/argosyplayers